At Terra2 Imports we understand how important it is to be confident that the right email messages are received correctly in your inbox and that the ‘wrong’ ones are rejected!

If you haven’t received a response from your emails or account registration then it’s likely that our email is being delivered to your Junk Mail folder.

Select the email service you use and then follow the instructions to add Terra2 Imports sales@terra2imports.ca to your Safe List or Address Book. We’ve included the major ISP’s in our list – sorry if yours is not one of them.

This simple action only takes a few seconds and will ensure that email messages and important updates from Terra2 Imports are received correctly by your inbox.

Please also remember that Terra2 Imports will never ask you to provide any account numbers or passwords via email.

MSN Hotmail

• Click the ‘Contacts’ tab that runs across the top centre of your Inbox.
• Click on ‘Safe-list’.
• Either type or copy and paste sales@terra2imports.ca into the box and click on ‘Add’.

Gmail

• Within your ‘Inbox’ open a Terra2 Imports email.
• Click on the ‘More options’ link to the top right-hand side of the message.
• Click on the ‘Add sender to contact list’ option.
• The highlighted message ‘The sender has been added to your contacts list’ will then appear if this has been done correctly.

Yahoo

• Within your ‘Inbox’ click on the ‘Options’ link in the top right-hand side of the screen beneath the ‘Search’ button.
• A list of mail options will appear on-screen.
• Click on the ‘Address Book’ link in the ‘Options’ box on the left-hand side of the screen.
• Click on either of the ‘Add Contact’ buttons.
• Either type or copy and paste sales@terra2imports.ca into the ‘email’ box and click on ‘Save’.
• Then click ‘Done’.

Microsoft Office Outlook

• Go to ‘Actions’ menu.
• Select ‘Junk e-mail’.
• Select ‘Add sender to safe sender list’.

AOL

AOL Version 8

• Within your ‘Inbox’ click on the ‘Mail options’ arrow then click on ‘Address Book’.
• Having clicked on ‘Address Book’ another screen will pop up.
• Click on the ‘Add Contact’ button then either type or copy and paste sales@terra2imports.ca into the screen name section.

AOL Version 9

• Within your ‘Inbox’ Click on the ‘Mail options’ arrow then click on ‘Address Book’.
• Having clicked on ‘Address Book’ another screen will pop up.
• Click on the ‘+’ sign with ‘Add’ written beneath it.
• An ‘Address Card’ will then appear. Either type or copy and paste sales@terra2imports.ca into the screen name section.